Contact Information

Address

Financial District, Smart Village, Giza, Egypt

Phone / WhatsApp

+20 1210000710

Working Hours

Sunday – Thursday: 9:00 AM – 5:00 PM

Technical Support: Available 24/7

Friday & Saturday: Closed

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Our Location

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Financial District, Smart Village

Giza, Egypt

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FAQ

Frequently Asked Questions

How do I become a ConnectPay merchant?

Simply fill out our contact form with "Become a Merchant" as the subject, and our team will guide you through the registration process. Approval typically takes 24-48 hours.

What services can I pay through ConnectPay?

ConnectPay supports over 1,000 services including telecom top-ups, utility bills (electricity, water, gas), government services, insurance, loans, gaming credit, and donations.

Is my data secure with ConnectPay?

Absolutely. We use 256-bit encryption, two-factor authentication, and are PCI DSS compliant. Your data and transactions are protected by enterprise-grade security.

How can I get technical support?

Our technical support is available 24/7. You can reach us via WhatsApp at +20 1210000710 or email us at info@e-misr.com for any technical assistance.

What devices are supported for merchants?

We support a wide range of POS terminals and mobile devices including PAX, Verifone, SUNMI, CASTLES, NewPOS, UROVO, and Mobiwire devices.

How do partnerships work?

We collaborate with businesses of all sizes. Contact our partnerships team to discuss integration options, API access, and co-branding opportunities.

Ready to Transform Your Business?

Join thousands of businesses already using ConnectPay for their digital payment solutions.

Contact Our Team