Responsible trust
We connect growth with clear controls, security, and reviewable operations.
Egyptian company. Nationwide ecosystem.
Connecting technology and operations to scale business impact across Egypt
ConnectPay develops and operates the CashMisr ecosystem, bringing payments, collections, digital solutions, and the merchant network into one scalable operating experience.
- PCI DSS Level 1
- Nationwide operating network
- Team and field operations
Who we are
An Egyptian fintech company building operating infrastructure for business
ConnectPay for Software and Electronic Payment Services is an Egyptian fintech company that develops and operates CashMisr, connecting enterprises, merchants, and field teams to payment, collection, and digital operating services through one platform.
Our capabilities span bill payment, payment gateways, cash collection, rewards and points cash-out, SMS gateways, enterprise systems, hosting, application development, and secure integration support.
We combine technology, field operations, merchant reach, and customer care within an operating environment covered by PCI DSS Level 1 certification across systems, networks, and servers, while following relevant Egyptian laws, regulatory instructions, and global security and control standards.
Measurable impact
We focus on practical outcomes for enterprises, merchants, and end customers.
Long-term partnership
We build operating relationships that support scale and continuous improvement.
Our scale
Scale that reflects network trust
Company-provided operating indicators showing the annual reach of the ecosystem and the breadth of services and business models it supports.
50
M
customers served annually
Approximately 50 million beneficiaries across ecosystem channels.
20
EGP B
annual transaction value
Total transaction value during the year.
1,000
+
available services
Diverse services through one operating ecosystem.
10
+
business models
Flexible models for different sectors and partners.
Figures shown are the latest operating data supplied by the company; the + sign indicates that the value exceeds the stated threshold.
Network strength
An operating journey that starts with the team and reaches the end customer
Internal expertise, field distribution, and the merchant network work together to make services widely accessible.
-
50+
internal employees
-
500+
distributors and field agents
-
150
K
merchants and points of sale
-
50
M
customers served annually
-
20
EGP B
annual collections
| Indicator | Value |
|---|---|
| internal employees | 50+ |
| distributors and field agents | 500+ |
| merchants and points of sale | 150 K |
| customers served annually | 50 M |
| annual collections | 20 EGP B |
Geographic coverage
Distribution of points of sale and merchants across Egypt
This interactive view shows the distribution of points of sale and merchants, together with the number of customers served across Egypt. Geographic areas are ranked by the number of points of sale and merchants to provide a clear view of the network’s reach.
Select a geographic area on the map to view its points of sale, merchants, and customers served.
27
governorates
150
K
50
M
The data covers all 27 Egyptian governorates. Cairo and Giza are presented together as Greater Cairo, so the map contains 26 operating areas.
How we operate
One platform connecting technology with field execution
Product and platform
We turn business needs into clear, scalable digital journeys.
Infrastructure and security
Controlled operations, access governance, and oversight across systems, networks, and servers.
Field execution
We deliver service through distributors, agents, merchants, and POS channels.
Support and improvement
We monitor performance, reporting, and settlements, continuously improving the experience.
Management structure
The leadership team operating the ecosystem and driving its growth
ConnectPay’s leadership team brings together strategy, finance, commercial, sales, operations, technology, governance, internal control, data analytics, customer experience, people, logistics, and corporate communications.
Head office and branches
Five branches with one unified point of contact
The company currently operates through five branches. We publish the head-office details below, and our team will direct you to the most suitable branch according to the type and nature of your request.
5
branches to date
Head office
Giza
Head office
LINX Building, Financial District, Smart Village, Giza, Egypt- +201210000710
- support@e-misr.com
- Business team: Sunday to Thursday, 9:00 AM - 6:00 PM. Technical support: 24/7.
Looking for the nearest branch?
Call customer service or send a request and the team will share the correct address and contact number for your nearest branch.